Privacy Policy

1. Who we are

Costa Rica Rental Services is a car rental company based in Alajuela, Costa Rica. Our contact email is reservations@costaricarentalservices.com.

2. Information we collect

We may collect the following personal information when you use our website or request a quote:

• Full name
• Email address
• Phone number / WhatsApp
• Travel dates and rental preferences
• Technical data (IP address, browser type) via standard web analytics

3. How we use your information

We use your personal information to:

• Respond to your quote request and confirm your reservation
• Communicate with you about your rental via WhatsApp or email
• Improve the website and user experience
• Comply with legal obligations in Costa Rica

We do not sell your personal data to third parties.

4. Data retention

We retain your personal data for as long as necessary to fulfill the rental service and comply with legal obligations. You may request deletion of your data at any time by contacting us at reservations@costaricarentalservices.com.

5. Cookies

Our website may use cookies for analytics and to improve functionality. See our Cookies Policy for details.

6. Third-party services

We may use third-party services such as WhatsApp (Meta) for communication and Google Analytics for website traffic analysis. These services have their own privacy policies.

7. Your rights

You have the right to access, correct, or request deletion of your personal data. Contact us at reservations@costaricarentalservices.com with any requests.

8. Contact

For any privacy-related questions, contact us at: reservations@costaricarentalservices.com or by phone at +506 6255 7575.